Services

Warranty Repair

Datec is an authorized warranty repair center for Panasonic Toughbooks, IBM and HP notebooks. We also offer warranty repair for Pentax printers, Sierra Wireless AirCards and Gamber-Johnson mounting systems.

Mobile service options include:

Depot maintenance plans

  • Lowest cost option with Datec handling all shipping arrangements

 

FSMA (full service maintenance agreements)

  • Provides cost certainty for operational budgeting
  • One annual price to cover all of your repair requirements billed annually, quarterly or monthly to fit your needs


SAP (service advantage plus) contracts

  • Prepaid service credits at discounted rates
  • Use your SAP for any type of maintenance you require from PCs to printers
  • Parts are discounted on the SAP contract


Time and material repairs

  • Fair rates and great service
  • Fast response—often same day


Installation
Datec has been successfully integrating and installing computer hardware and mounts for over five years. We are experienced and qualified to make recommendations regarding a large array of mounting solutions as a full service distributor of mobile computing products and offer every detail needed for a successful mobile data system deployment. We stand behind our equipment after installation is complete.

Activations
Datec is an authorized activation partner with key nationwide wireless carriers:

  • Sprint- CDMA PCS
  • AT&T- GPRS/EDGE
  • Verizon- CDMA PCS


We can manage your complete activation with the correct carrier based on your specific needs, provide expert consulting on carrier plan and the right wireless data modem for you.

Contract Fleet Management
Datec has partnered with city government, public utility, and public works department facilities managers providing them with a powerful and cost effective fleet maintenance management solution.

We come to you; our fleet management repair van comes to you to maintain the following:

  • Mobile computers
  • Mounting
  • Wireless data
  • Antennas